Effective January 1, 2025
Cognistra Labs Inc. (“Cognistra Labs,” “we,” “our,” or “us”) respects your privacy. This policy describes how we handle personal information when you visit our website or engage our services. We collect only what we need, we do not sell your data, and we give you meaningful control over what you share with us.
We collect information in two ways. The first is information you provide directly — your name, email address, company name, and message when you submit our contact form or reach out to us directly. The second is information collected automatically, such as pages visited, browser type, and referring URLs gathered by our web server and analytics tools. We do not collect payment information, government identification numbers, health data, or any information from users under the age of 18.
We use the information we collect to respond to your inquiries, consultation requests, and venture submissions. We may follow up with information relevant to what you have expressed interest in, and we use aggregate usage data to understand how our website performs and to improve the experience for visitors. We do not use your information for advertising, behavioral profiling, or any purpose unrelated to your engagement with us.
Our website may use cookies to manage sessions and retain basic user preferences, and we may use anonymized analytics cookies to understand aggregate traffic patterns. We do not use cookies for advertising, cross-site tracking, or behavioral profiling. You can disable cookies at any time through your browser settings; doing so may affect limited website functionality but will not prevent you from accessing our content.
We do not sell, rent, or trade your personal information. We may share it with service providers who support our website operations — such as hosting, email delivery, and analytics — under confidentiality agreements and only to the extent strictly necessary to perform those services. Any provider we work with is contractually prohibited from using your data for their own purposes. We may also disclose information when required by applicable law, regulation, or valid legal process.
We retain contact form submissions and correspondence for up to 24 months, or longer if required by law or an ongoing business engagement. You may request deletion of your personal information at any time by emailing us at [email protected].
Depending on where you are located, you may have the right to access the personal information we hold about you, request that inaccurate information be corrected, ask us to delete your data, or withdraw consent and opt out of future communications. To exercise any of these rights, reach out to us at [email protected] and we will respond within 30 days.
We implement reasonable technical and organizational safeguards to protect your personal information from unauthorized access, disclosure, alteration, and loss. All data transmitted to our website is encrypted in transit via TLS. No system is entirely immune to risk, and we cannot guarantee absolute security, but we take our responsibility to protect your information seriously.
We may update this policy from time to time as our services evolve. Material changes will be reflected with an updated effective date at the top of this page. Continued use of our website after a change is posted constitutes acceptance of the updated policy.